Sandos Caracol Eco Resort All Inclusive (Adults Only), Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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About the Resort

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Sandos Caracol Eco Resort All Inclusive (Adults Only) is an eco-conscious resort located in Playa del Carmen, Mexico, dedicated to nature and preserving the lush ecosystems of the area. It offers a unique all-inclusive experience, featuring a fascinating mix of natural beauty, rich Maya culture, and various recreational facilities. Guests can explore the serene surroundings, including ancient sinkholes and mangrove forests, all while enjoying luxurious amenities and eco-friendly accommodations.

Location

Situated just 10 km from Aeropuerto de Playa del Carmen, Sandos Caracol Eco Resort provides easy access to the vibrant Playa del Carmen area. Nearby attractions include the stunning white-sand beaches, ancient cenotes, and lush jungles, creating an ideal setting for exploration and relaxation.

Rooms

The resort offers fully furnished spacious villas and up to 5 different family room options including standard rooms and breathtaking penthouse suites. All rooms feature amenities like air conditioning, free Wi-Fi, and views of either the garden or the Caribbean Sea. Notable accommodations include an adult’s only section which includes a private reception area and exclusive facilities.

Eat & Drink

Sandos Caracol Eco Resort provides guests with numerous onsite dining options, including buffet style and à la carte restaurants. Guests can indulge in a range of cuisines such as Italian, Asian, Mexican, and vegan meals. Signature dishes reflect the local culture, and drink options include exotic cocktails available at beach bars and pool bars.

Leisure & Business

The resort features an extensive outdoor waterpark with 29 thrilling slides, suitable for guests of all ages. Leisure activities include beach volleyball, yoga sessions, jungle walks, and water sports. In addition, guests can unwind at the spa offering a range of beauty treatments and wellness services.

“Nestled directly in the jungle, the hotel offers a serene escape just outside Playa del Carmen's vibrant downtown.”view full review

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“An incredible resort with lively, welcoming entertainment staff!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

At the hotel Sandos Caracol Eco Resort All Inclusive (Adults Only) guests are invited to a full breakfast served for free.

There are no cots provided in a room.

Pets are not allowed.

English, Spanish, Italian, Dutch

Year renovated:2011

Number of rooms:956

Former name

Sandos Select Club

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Pool View Superior

Max:

2 persons

39 m²

Bed options:

2 Double beds

Pool view

Shower

Balcony

room details

Check Prices

Pool View One Bedroom Suite

Max:

2 persons

62 m²

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

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Select club Superior

Max:

1 person

39 m²

Bed options:

1 Single bed

Private pool

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 5.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 7.0 km

Cancun (CUN) 52.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Eco-Friendly Paradise

“The resort beautifully blends nature and leisure, with stunning tropical surroundings and the good visit of monkeys enhancing our relaxing experience.” view full review

Delicious Beach Dinner

“The romantic beach dinner was a standout, where we felt truly pampered with exquisite food and a serene atmosphere.” view full review

Endless Activities

“We loved the variety of activities available! From snorkeling in the cenote to enjoying the water park, there was never a dull moment.” view full review

Spotless Accommodations

“Our room was impeccably clean and comfortable, providing a perfect retreat after an adventurous day.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Chetumal Km. 295, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

5.3 km

Beach

Xcalacoco

2.8 km

Calle Xcalacoco North of Playa del Carmen

Playa

3.3 km

Beach

Grand Coral Beach Club

3.2 km

Golf Course

Grand Coral Golf Riviera Maya

1.5 km

Punta Bete

1.8 km

Beach

Point Esmeralda

4.0 km

Church of Guadalupe

3.1 km

Beach

Punta Esmeralda Beach

5.5 km

Gallery

Galeria Luis Sottil

2.9 km

Calle 88 Norte

Playa Publica 88

2.8 km

Carr Federal Mza 20 Lt 02

Go Natural Explorers

2.5 km

Gallery

Amate Gallery

2.9 km

Punta Venado

3.7 km

Cancun-Tulum Highway

Punta Venado Bike Park

3.4 km

28 de Julio Square

3.2 km

Golf Course

El Camaleon Golf Course

3.2 km

Kingdom Hall of Jehovah's Witnesses

3.2 km

Playa del Carmen

Xca-Ha Park

3.2 km

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

3.6 km

Albatros

Martina Beach Club

3.8 km

Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos

Cenote Misterio Maya

3.7 km

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

3.9 km

Gallery

Tierra Huichol

4.0 km

Dive Sites

3.8 km

Beach

Shangri-la's Beach

3.9 km

Av.10 Manzana 144

The Union

3.9 km

Beach

Mamita's Beach Club

4.4 km

Shangri-la Caribe Beach Village Resort

4.0 km

Beach

Kool Beach Club

4.5 km

Nearby

Beach

Xcalacoco

640 m

Golf Course

Grand Coral Golf Riviera Maya

790 m

Restaurants

Koh Thai

2.6 km

Predio El Limonar fraccion 2

Oka - Sushi Bar

2.6 km

Predio El Limonar fraccion 2

La Marea

2.9 km

Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6

Coral Grill & Bar by Viceroy

2.9 km

Playa Xcalacoco Frac 7 In Hotel Viceroy

Coco's Cabanas

3.0 km

Punta Bete Mexico Xcalacoco

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

5.0

Location

9.0

Service

9.0

Dining

7.0

Liam

United Kingdom, August 2024

7.2/10

I recently stayed at a hotel nestled in the jungle, which made for a really tranquil retreat just outside Playa del Carmen's downtown. The friendly staff provided excellent service, and I enjoyed the overall ambiance of the place. However, my room with the jacuzzi was not as clean or well-kept as I had hoped, and some dining options could be improved. Overall, it’s a great spot for relaxation, but there are a few areas that could use a little more attention.

Rooms

5.0

My room, which had a king-size bed and jacuzzi, was not particularly clean or well-kept, which was disappointing.

Service

9.0

The service was excellent from the full-time staff, especially at the Select Club beach club.

Location

9.0

The hotel is in a quiet, jungle-like setting along the coast, just outside of downtown Playa del Carmen, making it quite enjoyable.

Dining

7.0

Dining offered a mix of dishes, some better than others, and there was a nice touch of live mariachi music, which I thought was lovely.